Fast and Flexible Development

We use agile development principles to develop your CRM in distinct, easy-to-understand phases. That way, you start to notice results faster, can offer feedback on every stage, and adjust if needed. You're in control throughout the process, and we're flexible to your shifting business goals. With frequent sprints and demos, you have visibility into what's being done and can quickly pivot if your business priorities shift. Our adaptable framework minimizes downtime, speeds up delivery, and gets you a product that's always in sync with your vision.

Clear Reports and Insights

Our CRMs include simple-to-interpret dashboards and in-depth reports. You can monitor sales, customer activity, team performance, and other significant metrics, all in one place. They enable you to make improved business decisions, identify trends, and enhance your customer service. We also provide customizable analytics modules, so that you can measure the KPIs most important to your business. Whether you require a real-time sales funnel or historical customer behaviour data, your CRM provides actionable data you can respond to right away.

Easy Integration with Your Tools

No necessity to start from the ground up. We design CRM systems that both integrate with your existing software and tools, like email, accounting packages, inventory management, or marketing utilities. This streamlines adoption and keeps your operations running smoothly. We provide compatibility with platforms such as QuickBooks, Mailchimp, Slack, Shopify, and others, minimising workflow disruption and allowing your teams to work with trusted tools they're already familiar with.

Secure and Scalable Solutions

At YDL, we develop CRM software that is secure, stable, and scalable to grow with your business. As your business grows with new team members or more customers, your CRM will scale up smoothly, not holding you back. We also maintain strict security protocols to safeguard your data. Our modular architecture facilitates scaling user loads, data amounts, and feature sets, guaranteeing longevity. And with integrated compliance features such as GDPR-ready frameworks and role-based access, your sensitive business information is securely safeguarded.

Complete Support

We don't just deliver software, we're with you every step of the way. From conception and planning to create, test, launch, and beyond, we're here for you. We handle cloud migration, user onboarding, and continuous maintenance to make everything run smoothly. Our support staff will give periodic reports, solve issues in a short time, and do proactive checks to reduce idle time. Whether it be a feature upgrading or staff training, we will always be at your service, so that your CRM grows with your company.